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Shipping and Delivery
Shipping Policy
At Manasi Mantra, we are committed to delivering your herbal products in a timely and efficient manner. Below are the details of our shipping and delivery policy:
Shipping Methods and Costs
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Standard Shipping:
- Delivery Time: 5-7 business days.
Order Processing
- Processing Time: Orders are typically processed within 1-2 business days.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with tracking details.
- Shipping Confirmation: A separate email will be sent with a tracking number once your order is dispatched.
Delivery Areas
- We currently deliver within [Country/Region]. Unfortunately, we do not offer international shipping at this time. Please check back for updates on future delivery areas.
Delivery Times
- Standard Shipping: 5-7 business days from the date of dispatch.
- Express Shipping: 2-3 business days from the date of dispatch.
- Same-Day Delivery: Available in [City/Region] if ordered before 12 PM.
Shipping Restrictions
- We cannot deliver to P.O. Boxes or APO/FPO addresses.
- Delivery times may vary during peak seasons or due to unforeseen circumstances.
Order Issues
- Missing or Delayed Orders: If you experience any issues with your order, please contact our customer service team at support@tanviherbals.com or +91-9167233863.
- Damaged Items: In the event that your product arrives damaged, please contact us within 7 days of receiving the order to arrange a replacement or refund.
Returns and Exchanges
- Return Policy: We accept returns within 30 days of delivery. Please ensure that the products are unopened and in their original packaging.
- Exchange Policy: Exchanges are available for products of equal value. Please contact us to arrange an exchange.
Contact Us
If you have any questions about our shipping and delivery policy or need assistance with your order, feel free to contact us at:
- Email: support@tanviherbals.com
- Phone: +91-9167233863
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Address: Shop No.1,2, Jeevantara CHS,
opp. Bhagwati School, Vishnu Nagar,
Thane, Maharashtra – 400602
Thank you for choosing Tanvi Herbals. We look forward to serving you!
